3 years Warranty:

Deerhandmade LLC stands behind its products with a thorough 3-year warranty. Should any issues arise, our committed team will promptly address warranty claims within 3 business days of receiving the required information.
If your order gets damaged, we will replace it! Any manufacturing flaws as well as structural and functional flaws are covered by the guarantee. Leather is a natural commodity that will mature with time and with use.
Following the resolution, please allow for a processing time of up to 3-5 business days for any applicable warranty refunds or replacements to be executed. Your satisfaction is paramount to us, and we are dedicated to delivering a seamless and timely warranty service experience.

Exceptions of Warranty Claim:

Deerhandmade will not accept warranty claims without the original receipt. Our warranty claim does not apply to the damages caused by the customer due to an accident, improper usage, or negligence. Also, our warranty claim does not apply to the products purchased from another party both online and offline, it only applies to the authorized seller.

How to submit a warranty claim:

Please drop us an email at support@deerhandmade.com with all required information (Order details, description of Fault, Images of fault, Order recipients, etc..). Our team would be more than delighted to help you make the claim.